Advertising Key Metrics
I recently moved to advertising organization and I have always been wanting to summarize the key metrics in this space.
Advertising is a three-sided marketplace that involves advertisers, publishers and shoppers. In this marketplace, the advertisers compete for opportunity to influence customers (through bidding for impressions), the shoppers want to find the products they want earlier, while the publishers want to maximize advertising revenue without hurting shopper’s or advertiser’s experience.
Ads publisher revenue
Consider a pay-per-click business model when the advertiser pays a publisher when the ad is clicked. The ads publisher revenue is
Shopper Experience
The shopper experience can be measured on various aspects, and needs to cover both short-term and long-term
- Short-term
- Search engagement: clicks, search abandonment, search reformulation, etc.
- Shopper short-term spending
- Long-term
- Shopper long-term spending
Advertiser: Return on Ads Spending (RoAS)
Advertiser (e.g., Adidas) invests in ads to boost their sales, therefore, the key metric for advertiser is return on ads spending (RoAS). One commonly used definition is
It is worth noting that RoAS is a nuanced topic as sometimes advertisers would want to take a more holistic view on their ads spending and use all revenues as their sales number.